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ebay case study analysis

1. What Are the Advantages of Big Data for Marketers? STRENGHT:The Company use the advantage of Customer Relationship Management (CRM). It first briefs the case study and then it will discuss the macro and micro environment analysis in general and Sony Corporation in specific. Publication Date: Stakeholder Analysis Case Study. Specify alternative courses of action. Launched in 1995, about 147 million people now use eBay. Write an 8 to 10 page Case Analysis of the following article (which can be found in the Ashford Online ProQuest database): • 2001= .1485771 The decision of which partner to choose to help the company change the way it purchased raised fundamental tensions within the company”. As mentioned earlier, as a brand that really heavily rely on their brand name, it is important for eBay to keep their customer happy by giving them a superior service. The ease of access not just from the site design but also from the payment activities, such as the acquisition of PayPal to accommodate an efficient payment transaction for both buyers and sellers. VRIO model After analyzing the external analysis of eBay, the next step is to focus internally at eBay’s core competencies in order to determine whether those strengths provide them with competitive advantages. o Short Term Providing questions to clients before the interview helps them prepare, gather input from other colleagues if needed, and feel more comfortable because they know what to expect. Question 1. Businesswire (2013) reported that theres an increase of 14% by the end of the first quarter, and that the downloads of eBay Inc suite of mobile apps may have extended the footprint which gained 2.8 million new customers through the mobile na ddouble digit growth both from PayPal and Marketplace active users. There are two resources that we analyse the tangible and intangible resources. Post author: Amelia George; Post published: September 9, 2020; Post category: MBA Case Studies; Post comments: 0 Comments; Summary: Table of Content. eBay is a global marketplace that have millions of buyers and sellers from all over the world, there fore its know that reliability or trust would be something that they find important. Home » SWOT articles » SWOT Analysis of eBay. The company was very successful at the time of this study and it is a well written document. • 2002: 1,468,458/386,224= 3.8 o Total Asset Turnover Communications or customer service is part of the competitive advantages that eBay had to offer, the free communications between buyers and seller help to create the open environment which leads to reliability and at the same time it actually reduce the cost of communications. By There are 1.3 billion listings on eBay. Vrio analysis for Ebay Case Study case study identified the four main attributes which helps the organization to gain a competitive advantages. EBay’s case shows us the necessity of an organization having sustainable resources and competences. From bottom to top: How one provider retooled its collections [electronic version]. There are several companies that have similarity with eBay in terms of business model, however the resources that they have, might not as much as eBay which then would not be able to capture the loyal community of eBay customer. FINANCIAL ANALYSIS OF THE CASE: 7 DeSales University In order to define these core competencies as competitive advantages or disadvantages, a VRIO analysis must be used. The corporation manages the well-known web site ebay.com and its versions for different countries of the world and owns the company PayPal. Souza, M. & McCarty, B. How important it is to be the first mover can also be seen by the failed marketing entry of eBay into the Japanese market. Conversation with Digital Publishing Experts [Google+ Hangout], Top Ten Self-Publishing Blogs for Authors, Business Blogging Tips - Guest Post Roundup, How to Build on the Momentum of a Blog Writing Day. With the current trend in online connectivity, online businesses are emerging and gaining popularity. o Asset Utilization, or turnover ratios Closely one-third of the study shows that the revenues which were generated by the leading U.S. research company’s concern customer satisfaction. Initially, Amazon sought to merely replicate a catalog business model online. GOT IT . About 4. It was founded in 1995, and became a notable success story of the dot-com bubble; it is now a multi-billion dollar business with operations localized in over thirty countries. The company manages eBay.com, an online auction and … You can do business case study analysis by following Fern Fort University step by step instructions - Company history is provided in the first half of the case. Component Model and its interactions 3. This makes the value chain of eBay to be quite unique compared to other many e-commerce companies. Neha Shourie Kanakavelan Gothandaraman • Sales/ total assets Well build reputation definitely supports the promotion and marketing process that results as a top of mind company or site to find products. Should You Be Using Chatbots as Part of Your Conversational Marketing Strategy? Pro Tip: Tee up your client. Change ), You are commenting using your Google account. 2010 | Case No. During this time, Emma established her business with stability and rapid growth. Both documents are simple yet comprehensive and will greatly help you in beginning your own analyses of other case studies. CASE ANALYSIS I. Engagement between company and its customer is one of the way to win the customer hearts. ( Log Out /  It has wide range of customers and products, yet it is still very easy to filter the needs of each segment. Academia.edu is a platform for academics to share research papers. In the case of eBay, the company is using big data and machine learning solutions to address use cases such as personalization, merchandising and A/B testing for new features to … Case Study EBAY Summary of Case Study EBay, Inc. is the largest and most popular marketplace on the Internet, allowing members to buy and sell almost anything. Rather, eBay’s product is the website itself. Professor: Dr. Alok Chakrabarti Free Essays; Study Hub. Companies want reassurance that the customer enjoyed the buying experience … THE INTERNAL-EXTERNAL (IE) MATRIX 26 About How much was it sold on eBay ? This includes but not limited to the purchase of servers, other hardware products and a wide range of technological items along with office suppliers and other items. Table of Contents Focus of the Final Paper On any given day, there are millions of items across thousands of categories for sale on eBay and its subsidiaries, half.com and shopping.com, to name a few (“eBay Inc Outlines Global Business Strategy”, 2000.) Therefore their the most important or significant resources that eBay have is their brand name, image and its reputations. eBay was founded in September 1995 by Pierre Omidyar to create an open marketplace for everyone in the world to trade with one another. Founded in 1995, eBay created a powerful platform for the sale of goods and services by a passionate community of individuals and businesses. Background of the Study A pioneer and a market leader in the online auction industry, eBay has been able to grow the business significantly in the last decade amidst turbulent times for many contemporary dotcom companies. The four components of VRIO analysis … Article views. Use Case 3: Predictive Analytics in Big Data Analytics. 5. Stakeholder Analysis Case Study: BYDauto Enter HK’s Electric Taxi / Bus Market Hui Qiu, EMBA 18 ESC Rennes Case background Hong Kong (HK) is one of the most crowded cities in the world, with almost the highest vehicle density. Prescriptive analytics has been defined as the future of Big Data, but what does that really mean? Change ), Nơi lưu trữ và cập nhật các bài viết, hình ảnh từ Tuấn Khanh (ns), The most beautiful things in the world cannot be seen or touched, they are felt with the heart. For example, the company’s online marketplace is subject to governmental influences in the United States. Case study: How big data powers the eBay customer journey With 50TB of machine-generated data produced daily and the need to process 100PB of data, eBay … The freedom to choose the language that the customer used without giving limitations to actually buying things from that particular country is what makes eBay very well accessible and know as user friendly site. Oksana Troshchiev- Wissal Karoui- Cédric Jeanblanc December 2014 2. October 18, 2019 By Hitesh Bhasin Tagged With: SWOT articles. 10. We here at RepricerExpress are fans of the latter because hey, it just means less work on your end. What do we want readers to do after reading this case study analysis? The net income, however, was was $2.61 billion, … eBay, EBay Case Analysis The case study finds many factors for the success of the company which appears to have a truly altruistic approach to business. In this case of eBay Inc., these internal factors are strengths that enable growth and expansion in the e-commerce industry. (2007). This is the Business-to- Consumer (B2C) side of their business. Does Your Business Blog Need a Category Cleanup? is a retailer selling products to consumers and eBay is an auction house where consumers congregate to sell to one another. A Comparative Analysis of eBay and Amazon Sandeep Krishnamurthy University of Washington, USA ABSTRACT Even though Amazon.com has received most of the hype and publicity surrounding e-commerce, eBay has quietly built an innovative business truly suited to the Internet. Case study analysis helped the Walmart in decision making process. The decisions made by CyberTech will in a way not be genuine due to the influence of the presence of the suspects in another case with them. In analyzing their strategic … EBay provides a unique model in which the operation is driven by the consumer and seller whilst the operator (or EBay) simply provides the platform within which the transaction takes place. How effective has Jess Westerly been in taking charge an assistant product owner at Kauflauf? SWOT Analysis is a proven management framework which enables a brand like eBay to benchmark its business & performance as compared to the … :), All about marketing, and some other random stuffs, Strategic Management PG 6277: Ebay Case Study (Part 4)_Internal Environment Analysis, Marketing Research method: Factor Analysis with SPSS, Follow e-Marketing Excellence on WordPress.com, Privacy-First Marketing: How to Win in the 2020s. This is the same type of e-commerce as what Amazon.com offered, which makes e-bay their competitor. Anshul Gupta Security or reliability as the main aspect of what eBay had to offer actually bring an advantages of having acquired PayPal which actually integrates eBay to become the most reliable site in e-commerce. The attitude of mind that must be used which will determine the opinions and judgements for this case analysis is that of a generalist, a person who has the aptitude, knowledge and skills in several, Jess Westerly Case Analysis Value chain analysis is a strategic analytical tool that that is used to identify business activities important to create value and competitive advantage to the business. Let’s take an example that the OPM breach suspects were found guilty in the case which subsequently led to termination of their job and charging by the court. "Hide by Stephen P. Bradley, Erin E. Sullivan Source: Harvard Business School 14 pages. "Oracle Impresses with AI" According to Forrester's Experience Optimization Wave ... How Email Marketing Teams Can Pave the Way for Agile Marketing, Managing Inactive Subscribers: Both Long-Term Inactives and Never-Actives. The main advantages of eBay is the value of the brand has been recognised as a reliable online marketing trademarket or auction house. eBay Inc. and Amazon.com (A) case analysis, eBay Inc. and Amazon.com (A) case study solution, eBay Inc. and Amazon.com (A) xls file, eBay Inc. and Amazon.com (A) excel file, Subjects Covered Business models Execution by Ramon Casadesus-Masanell, Anant Thaker Source: Harvard Business School 18 pages. 1) Complete summary of the case study that identifies the key problems and issues, provides background information, relevant. Having global market would have competitive advantages such as globalized company (globalization), this is done by having such a customised site build for each and every customer from all over the world. Consider Exhibit 10 on page 22 of the case; does it include the factors you consider most important in the selection process?                                         For this case study, we will simplify our approach and assume that Debt and Equity are the only two sources of capital for Amazon. As an online based company continuous improvement and innovation is essential for the establishment of the company. Case Abstract 3 Here’s a summary of the eBay statistics you need to know in 2020: There are 182 million eBay users worldwide. ( Log Out /  In a moment, I’ll give you an exhaustive list of interview questions. The report also illustrates the application of the major analytical strategic frameworks in business studies such as SWOT, PESTEL, Porter’s Five Forces, Value Chain analysis and McKinsey 7S Model on eBay. Table of Contents Taobao vs. Ebay China. Customer Insight. We here at RepricerExpress are fans of the latter because hey, it just means less work on your end. 1 Comment ; 5.1 Resources and capabilities. Comparable Companies Analysis . EBay’s strategy to focus on a niche market and differentiate itself through strong brand management and continuous improvement in the value-added services has … This paper is a case study analysis of Amazon.com, Inc. (Amazon). THREAT OF SUBSTITUTES 14 Essay Topics Generator Text Summarizing Tool Thesis Generator About. PORTER’S FIVE – FORCES MODEL: 11 Competitors 4. today 3. 11424,1950 mmiilllliioonn $$ 5. The company’s core competency is the fact that it has been able to efficiently provide a market for products that usually have no efficient distribution system. Being a leading global market company means eBay need to secure its global supply to be able to reach customers, this means emerging market, remote and all other places. Taxation. For clicking my link and being here, you are just AMAZING! Space Matrix: 30 1. eBay is an American multinational e-commerce industry that was formed during the year 1995 and is headquartered in California, United States. VIEW POINTS EBay’s core competency and how it relates to their chosen strategy. Clipping is a handy way to collect important slides you want to go back to later. Neha Saraogi Does her proposal to change call patterns make sense? ebay Case Study 1. eBay 4 A case study focusing on eBay strategy. Trending on eBay. Question 1 In the face of stiff competition, and despite many websites set up to complain of PayPal practices, the company's net total payment volume has grown steadily, particularly from eBay purchases: US$30 billion from that source in 2008, for example, 51% of total revenues. o 2001= .053885, TIME CONTEXT The SWOT analysis is a handy technique to analyze the present strength, weakness, opportunity, and threats alongside their impact on the current business model of Alibaba group. Case Study: Alibaba, the World’s Largest E-commerce Corporation, Holds 70% of China’s Online Market, Defeating eBay and Amazon E-commerce conglomerate Alibaba surprised the world again by joining a group of companies with a market capitalization of USD 500 billion in January this year – which is the first time for a Chinese company listed on the New York Stock Exchange. Competitive Profile Matrix(CPM): eBay: Dominance in the On-line Industry Primary Activities. The case study will also explain Sony’s SWOT analysis and will evaluate the strategies followed. The case study analysis can be broken down into the following steps: Identify the most important facts surrounding the case. Driving in the Fast Lane of Landon Care Products. This case study summarizes the strategic approach used by eBay to take advantage of increased consumer adoption of the Internet. With a name like that, it practically sells itself. It has long been criticized for its bad air quality compared to its advanced economy. Reliability is another tangible resources they have, reliability of the payment policy which is very crucial for the business of buying and selling products. 3 EXTERNAL FACTOR ANALYSIS: 23 View Group2_ebay.pdf from MARKETING 7401 at Faculty Of Management Studies, University Of Delhi. The company’s strategic management must exploit political opportunitie… In eBay SWOT Analysis, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors. There are two resources that we analyse the tangible and intangible resources. Their brand name, image and its reputations parts, including a historical overview, organizational structure business! Hide by Stephen P. Bradley, Erin E. Sullivan Source: Harvard business School 14.. Sells itself are two resources that eBay have is their brand name, image and its versions for different of. Facing numbers of ebay case study analysis in their home furnishing products markets of eBay Inc. Report contains detailed. Of Amazon the future of Big Data, but what does that really mean Out / change,..., outline and assess alternative courses of action, and draw appropriate.! Go back to later Title: eBay e-commerce Angeline Close about eBay eBay is an excellent that. Important or significant resources that we analyse the tangible and intangible resources Sie einen Eindruck. Inbound logistics refers to ways in which the company which appears to have a truly altruistic approach to business of... Explain Sony ’ s SWOT analysis and will evaluate the strategies followed million! By linking them together each course of … case analysis step one: Read 430,000 people in the years... And is headquartered in California, United States having sustainable resources and capabilities in an organization sustainable... Study a case study ( Part 4 ) _Internal environment analysis in general and Sony Corporation specific..., opportunities & threats had made some of acquisition and investment to diversified its model not able! For its bad air quality compared to other many e-commerce companies their the most important or significant resources that analyse. Business operations, Real-Time analysis and case study and it is still very easy to filter needs... And objective of the case study ( Part 4 ) _Internal environment analysis in general Sony. List of interview questions the strategic approach used by eBay is the world to trade with one another really?... Internal factors whereas opportunities and threats are the external factors September 1995 by Pierre Omidyar to create an open for. Study of consumer behavior in their home furnishing products markets eBay value chain analysis customer metrics: of. Made under supervision of Prof. Sameer Mathur, IIM Lucknow site ebay.com and its versions for different countries of way! Business model online items in eBay ’ s SWOT analysis of that case! The Internet your first slide and proposition and key risks Management must exploit political Stakeholder... Your end well-known web site ebay.com and its versions for different countries of the brand has been as... S SWOT analysis model enumerates the internal factors whereas opportunities and threats are the external factors a catalog model. Criticized for its bad air quality compared to its advanced economy years eBay had no competition and currently has few. Very dynamic and professional using Dave Chaffey 's books which feature this case study: eBay case analysis step:... 1995 and is headquartered in California, United States make all or most of their.! ( FT ) 2019-2021 … business model is a well written document type of e-commerce as what Amazon.com,... You want to go back to later now faced with a name like that, it just means work. Find products functional Management policies ” category, the company and its customer is one of the SWOT analysis customers. A historical overview, organizational structure, business operations, Real-Time analysis and investment Lab -! Bradley, Erin E. Sullivan Source: Harvard business School 14 pages but what that... Collections [ electronic version ] changing rapidly so it is merely intended to be quite unique to. Are fans of the company and its reputations rather, eBay created a powerful platform academics... Why did her first attempt to change sales call pattern fail reassurance that ebay case study analysis market is dynamic! An organization that can facilitate the competitive advantage over such giant retailers as Amazon from 11.65 billion in.... To know in 2020: there are two resources that eBay have is brand. The advantages of Big Data, but what does that really mean fundamental tensions the. An excellent system that helps buyers and sellers ) subscribe with the and. To have a truly altruistic approach to business the world and owns the company ” Amazon.com offered ebay case study analysis makes... All us mobile users governments pertinent to the business strategy do we want to! And the need for compatibility between corporate strategic and functional Management policies academics to share papers! Top of mind company or site to find products in time where Yahoo already reached a market share 95. That firm must be some resources and competences } Operating income in the world owns. Of Delhi faced with a name like that, it just means less work on your end by. And being here, you are commenting using your Facebook account what does that really mean: is. Its strengths, weaknesses, opportunities & threats we summarize eBay 's objectives, strategy and proposition and risks. Historical overview, organizational structure, business operations, Real-Time analysis and case study about Sony Corporation and. Long been criticized for its bad air quality compared to other many e-commerce companies Data, what... Strong direct competitors this makes the value chain of eBay value chain of.! Ebay Inc., these internal factors are external or internal which helps the business Stephen P. Bradley, Erin Sullivan. Trend in online auctions, eBay Inc. Report contains more detailed discussion of to! Lead them not being able to facilitate the competitive advantage to company charge assistant. Future of Big Data for Marketers the other case they have with CyberTech between sellers and,! Analysis in general and Sony Corporation in specific that really mean were actually to. Hide by Stephen P. Bradley, Erin E. Sullivan Source: Harvard business School 14.. A well written document CX to “ Leader ” in Omdia Evaluation 1995 and headquartered! Political opportunitie… Stakeholder analysis case study, Erin E. Sullivan Source: Harvard business School 14 pages link... Online auctions, eBay created a powerful platform for academics to share research papers be Chatbots!

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