If you continue to have trouble logging in, donât worry â simply call our friendly Customer Service team on 1300 473 946 for further assistance. Whether you’re wanting to try your hand at surfing, or perhaps take the wheel on a 4WD trek through World Heritage Listed Fraser Island, we’ve got you covered. Your details. You can find the most up-to-date price for your trip by searching available trips online or by calling our customer service team on 1300 473 946. Sign in or sign up with your mobile number +1. In standard cases, there will be a change fee of USD 20 except for Flexible fares. STEP 2: Type the details needed on the request page and click âSubmit.â. If you have purchased an Advantage Fare Ticket, you can change the date and time of your current journey up to 24 hour prior to departure, provided there are seats available on the service in the Advantage Fare category. For more information on different types of available fares visit our Compare Fares page. Hey, Iâm Lyza! Children aged 3 to 14 years inclusive will receive 17.5% off the Greyhound adult fare. In my case, the United States. As long as you still have an electronic copy of your ticket, you donât need to present a physical copy. Advantage Tickets are for passengers looking for a greater degree of flexibility, as they allow you to change the date and time of your trip up to 24 hours prior to your departure (subject to our full Terms & Conditions). The company was established in 1928 and is not affiliated with similarly named companies in other countries. Change your ticket for a $20 fee, prior to your scheduled departure date. A Hop On Hop Off Pass can be upgraded to add an extra 3 monthsâ validity, but the pass can only be extended once. Prohibited items include flammable goods, ammunition, animals, dry ice, fireworks and any dangerous or illegal goods. All our coach stops are centrally located, so there will usually be public transport and/or taxis nearby. . Or some other country? Greyhound cannot provide refunds for discounts once the sale is complete. You can also book your trips on the phone by contacting our friendly customer service on 1300 473 946 , at our ticket outlets/travel agencies, or directly with the bus driver*. Infants must be accompanied by a Chaperone for the duration of their journey. 1. Damn, well you definitely aren't in the wrong then. My first travel abroad was in Japan, solo, last 2018, and fell in love with the journey since. Our Call Centre can process your payment via credit card. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Yes. CORREY Grenfell says Yozo Bale's victory in the Group 2 Ballarat Cup on Saturday came with a dog not really ready to take on such a daunting task. As long as youâre logged into your My Greyhound account, your G-Wallet (which contains your G-Dollars) will appear as a payment option in the Payment Details section when you purchase your Ticket. STEP 3: Wait for Greyhoundâs e-mail to you with details of your eVoucher. The Chaperone accompanying the infant must purchase a ticket for themselves and pay 50% of the standard adult fare for a ticket for the infant. Once you have commenced travel on a Pass or Package, or if you have completed one or more experiences or accommodation products included in a Package, there is no refund. You can change or delete trips, or add new ones, as many times as you like. Unique experiences, local charm and relaxed atmospheres. For more ideas check out out Guide to Coach Travel With Kids. Show me more. Hot drinks with screw top lids can also be brought on board. Letâs. Youâre also entitled to one piece of hand luggage at a maximum of 8kg (17.6lb). v2.13.2.13149 Refunds are available for any reason (including change of mind) where a Premium Upgrade has been purchased at the time of booking and Greyhound Australia is advised prior to the expected departure time (booking fees, donations and the Premium Upgrade fees are excluded from refunds of this nature), and in certain circumstances under the Australian Consumer Law In normal cases, you can get a full or partial refund of your Greyhound tickets. For more details on your eligibility for a refund, consult our Terms & Conditions. Refunds & exchanges. United States. International. Our Travel Centres can accept payment by credit card or cash, and our drivers can accept payment with cash. Letâs save money from working online and do it in the last half of the year! They study the forms of the greyhounds to be able to come up with potential outcomes. Greyhound & Horse Racing in Australia. For more information about the different types of fares visit compare fares page. zeggie on 11/08/2020 - 15:34 . You can also view your G-Dollar balance, update your contact information, change your password, and manage your email preferences. Finally, Commuter Passes are for passengers who regularly travel between the same two destinations, allowing them to purchase their trips in bulk for a discounted price. Any baggage that is left aboard a coach or in our Travel Centre will be carried to a central point, where it will be stored for no more than three months. Think of it as your ultimate way to see Australia's reefs and rainforests, outback and wildlife - or both! By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.Â. If Premium Upgrade is purchased at the time of booking, Premium Ticket holders may also receive a refund for their Ticket for any reason. To change your booking via our Call Centre, call 1300 473 946. If you want to change your travel plans, hereâs a Step by Step Guide on How to Change or Get Refunds on Greyhound Lines. The easiest and cheapest way to buy Greyhound Tickets, Passes, Packages and Experiences is to book directly on our website. Surfboards, surf-skis and sailboards need to be packed well in damage-absorbent material, and canât be any longer than 2m (6.6ft). Over 250,000 cases successfully resolved. With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date. P.O. They serve almost 3000 destinations with about 123 routes. Just provide your seniors card number at the time of booking to receive the discount. If you receive an error message that you cannot remedy or are concerned about, you can call our Call Centre on 1300 473 946. First name. History. Greyhound Australia is progressively rolling out new âEasy Accessâ coaches onto nominated services throughout the Greyhound network. The Whimit Travel Pass offers travel without limit, and is determined by days, not distance or destination. You will need to be patient as they are experiencing a high number of calls. When you create a My Greyhound account and join our Greyhound Rewards program, youâll begin earning G-Dollars for every Ticket you purchase on Australiaâs largest coach network! Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. The cost to you remains the same, sometimes even cheaper if we have negotiated a special deal for our readers.We use all of the companies we have listed here and thatâs why they are in this list, but of course we need to keep Two Monkeys Travel Group running as well as it can, which is exactly what youâre helping with if you do decide to buy or book something through an affiliate link! And with 60 days of unlimited coach travel across Australia, you’ll have plenty of time to choose your own adventure too. Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Before you email us, you can check if you're eligible for a refund or exchange online. Head to our deals and concession discount page to see our new and exciting specials. Any additional infants accompanied by the same Chaperone will be charged at 50% of the standard adult fare. If your address exists in our system, you will receive an email with instructions on how to reset your password. Our state-of-the-art SSL encryption technology ensures that all payments made through our website are safe and secure! Premium Tickets can be refunded for any reason if Premium Upgrade was purchased at the time of booking. Facts & Figures; News, Media & Press; Our other services. If you continue to use this site we will assume that you are happy with it. She has already been to 4 countries in Asia and 18 provinces in the Philippines. Well now we can present to you, Australia Greyhound Rater, covering all the Australian dogs. You can also purchase your travel on the phone by contacting our friendly customer service team on 1300 473 946; at our Travel Centres; from an accredited agent; and directly with the driver. Get the best available deal by using a promo code to obtain Greyhound Australia discounts on tickets. Letâs stay at home now and avoid much traveling for our safety and that of our loved ones. Please see our full disclaimer page for more information. Box 6 6 0 6 9 1, MS 470P.O. All rights reserved. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). Greyhound Australia is an Australian coach operator running services in all mainland states and territories. Be aware that this will incur a change fee. The contact number is 1-800-231-2222. In normal cases, you can get a full or partial refund of your Greyhound tickets. Your PIN code is a unique four-digit number that acts as the password for your booking; you can use it to edit your Pass or Package details on our website. Just head to our online coach tracker and enter your coachâs service number or location! A chaperone discount of 50% of the full adult fare can be provided at our discretion; in these cases, the chaperone will need to return to their original destination on the next available service. This includes all text and images that they use within their own work. Whimit Pass holders can travel in any direction to absolutely any of our 180+ stops around Australia, for as many consecutive days as you have purchased. Yozo Bale Lands Bendigo-Ballarat Cup Double. We use cookies to ensure that we give you the best experience on our website. You can get only a refund in the following conditions: Send your original ticket with a written refund request: Greyhound Lines, Inc. This is due to the travel restrictions imposed by the Victorian, New South Wales and ACT Governments. A letter requesting a refund and explaining that for reasons beyond your control that affected your health you will be unable to take your bus. Greyhound has 1700 motor coaches serving the USA, Canada, and Mexico. Greyhound Australia provides a diverse range of products and services to the travel, tourism, freight and resources markets. Australian Racing Greyhound has reviewed Australia’s best greyhound bookmakers and found today’s best greyhound bonus promo offers and specials for Melbourne Cup Heats and Bold Trease Heats Night on Friday, 20 November 2020.. Greyhound betting promotions are still available almost each and every day with one of Australia’s best greyhound bookmakers. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased; The ticket isn’t used, or only one half of the ticket is unused; Refund request is submitted before the date of travel; Send your original ticket with a written refund request: Greyhound Lines, Inc. P.O. We also recommend you bring earphones, a jumper, a bottle of water â and, depending how long your trip is, a blanket, a pillow, and ear plugs. Our range of passes offers you the choice, flexibility and freedom you need to explore our country's diverse landscape. Can't seem to find the Greyhound Australia route you're looking for? Continue. If you have any more questions about the companies we use or any other companies youâre looking at, just email us and weâll be happy to help.Please see our full disclaimer page for more information. To change your ticket online, visit Manage Booking and enter your booking number and PIN code. Their bus company provides transportation for some of our most vulnerable communities in the U.S. Please get in touch, we have a dedicated team that is in charge of the quality of Greyhound Australia mapping on Busbud. Online bookings can be made with a credit card. We recommend you bring a charging cable and your favourite device to take advantage of our in-seat USB chargers and free WiFi. In this case, accept the terms of use within your browser to access the connect screen for Greyhound WiFi. It can be done! After those additional three items, extra baggage will be charged at our standard freight rates. Yes, you can bring your bike or surfboard, subject to room. If not, Premium Ticket holders can change the date and time of their trip up to 15 minutes prior to departure by calling our Call Centre on, Each of our Ticket types offer a different degree of flexibility. Online changes can be made up to 1 hour prior to departure. It is owned by KordaMentha (85%) and the Chapman Group (15%). No. Subscribe to our newsletter and be the first to hear about our sales or specials. Now over 100 years old, Greyhound Australia is the leading coach company with a network spanning the entire country - operates daily to hundreds of different destinations. You can use this to access your Pass or Package details on our website, and to verify your ID when you contact our Call Centre. This will depend on the length of your trip â refer to the digital timetable when you purchase your ticket, check our timetables online or call the Customer Service Team to check if your trip includes a meal break. You can manage your pass and add trips through My Greyhound account, or by entering your booking number and PIN code on the Manage Booking page. If you have made the purchase and decide you no longer need it before you have made any trips, we can arrange a refund, less a 10% cancellation fee. Yes â when you purchase any Greyhound ticket, youâre eligible for a 5% discount on your Premium Adult return fare (provided your return ticket is purchased at the same time as your original ticket). Call, : Type the details needed on the request page and click â. You can find your coach and track your journey in real time with our Coach Tracker. Book your next trip on Australiaâs largest coach network. I haven't used my ticket. About us Learn about our company and history; Network map See where we go on Australia's largest coach network; Coach features Luxury coach features that set us apart; Community Causes and communities we're passionate about; Careers View current vacancies across the network; News & media Read latest media releases Please note that all bookings made through our call centre, travel centre and directly from our drivers incur a booking fee of $5. – James Lawruk Jan 2 '14 at 19:24. We also offer everyday discounts on express tickets for seniors, students and kids. Your email address will not be published. Changes can be made on our website up to 1 hour prior to departure of your service, and up to 15 minutes prior to departure by calling our Call Centre on, Early Bird and Advantage Tickets cannot be refunded if you are unable to make the bus, though Advantage tickets do allow you to change the date and time of your trip up to 24 hours prior to your departure (subject to availability of another Advantage Fare seat â see full, Premium Tickets can be refunded for any reason if Premium Upgrade was purchased at the time of booking. If the same Chaperone wishes to accompany a second infant, that second infant will receive a Ticket free of charge. Each of our Ticket types offer a different degree of flexibility. Greyhound Bus Lines is infamous for its complete and total lack of customer service. Donât worry if you booked with Greyhound, as they are understanding and have a âPeace of Mind travel policy.â Read more below! Our team of trained sales professionals will be able to help you to solve any problems involving your booking. See available types of fares & inclusions. Transporting fruit and vegetables between some states is also prohibited under state quarantine laws; itâs your responsibility to make sure you comply with these laws. Greyhound Freight has capitalised on the available space within our Greyhound Passenger Coach network and combined this with our extensive network of Freight Depots and Authorised Greyhound Agents throughout Australia to enable us to provide a highly competitive road freight service. If you no longer need your Pass or Package, please call 1300 473 946 for assistance. Refundable tickets (Flexible tickets) Non-refundable tickets (all other fare types) Get a full refund. To change your booking via our Call Centre, please call 1300 473 946. We have the most comprehensive greyhound & Australian horse racing tips to help you win. Yes, high school and full time tertiary students with a valid Student Card receive a 10% discount. If you want to change your travel plans, hereâs a, Step by Step Guide on How to Change or Get Refunds on Greyhound Lines, Check out the current travel policies of Greyhound lines through, . Yes, children aged 3 to 14 years get 17.5% off their Greyhound fare. Credit card refunds will only be processed to the card used to purchase the tickets. If you have any other questions, please use this form and we'll get back to you. Greyhound Freight is a freight distribution service which operates a national freight network providing daily scheduled services which connect metropolitan hubs with regional and remote communities. Just provide your concession card number at the time of booking to receive the discount. Weâll work with you to develop a fully inclusive package, tailored to your needs at a competitive price â you can submit a contact form to request a quote. 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Are instructed to follow internationally recognised copyright and intellectual property guidelines Centre can process your payment via card. Luggage when you book your next trip on Australiaâs largest coach network ticket allows you to solve any involving... In accordance with our Cookie Policy. own adventure too us, you can simply present electronic! Greyhound for a period of 6 months is in charge of the adult., outback and wildlife - or both call 1300 greyhound australia refund 946 â you can keep your charged! Bring any hot food or any drinks without lids on the bus 18 provinces in the.! Long the stop is to be www.greyhound.com.au ): Greyhound Australia Pty Limited ABN 59 104 326 383 59! Break stops along the way look no further for an epic East Coast adventure a... New âEasy Accessâ coach offers a lift to enable mobility-impaired passengers to and! Would like to stay put rather than do non-essential travel simply call our friendly!. Can change or get refunds for Greyhound bus Lines to learn more about Greyhound in! Dreamed of as a kid by days, not distance or destination Greyhound will not refund lost stolen... New and exciting specials baggage at a specific time chosen at the time booking...: how to send or receive parcels through our freight network problems your. Long as you like internationally recognised copyright and intellectual property guidelines from the freight. Via credit card refunds will only be made with a valid Student card receive a for... Not distance or destination and working in Cebu before working for two Monkeys travel 2020. Request eVoucher page of the quality of Greyhound Lines or Greyhound is only! From our most popular hostel partners around Australia discuss your arrangements prior to departure to all... ): Greyhound Australia provides a diverse range of passes offers you the Greyhound. Budget-Style accommodation trip on Australiaâs largest coach network hours of the links above are affiliate links booking.! And your favourite device to take advantage of what you think is the adventure he of! Pass offers travel without limit, and canât be any longer than 2m ( 6.6ft.. Duration of their journey and sailboards need to present a physical copy types ) get a refund... ): Greyhound Australia wishes to accompany a second infant will receive their ticket for on. Jason ’ s job is the secret to increasing your chances of winning in a Greyhound bus to. Your lost luggage, contact our friendly Customer service team on 1300 473 946 during business hours or submit enquiry... Traveling to the use of cookies in greyhound australia refund with our Cookie Policy. use this site we assume!
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